Privacy Policy - Quadrine
Effective Date: 31 March 2025
We collect information in the following ways when you use the App:
Personal Information
- Account Information: When you create an account, we may collect your name, email address, phone number, and other contact details.
- Payment Information: If you make reservations or place orders via the App, we may collect payment information. This information is processed by trusted third-party payment providers (e.g., Apple Pay).
- Profile Information: Information you voluntarily provide such as your preferences, saved restaurants, and reviews.
Usage Data
- Device Information: We collect data on your device such as model, operating system, IP address, unique device identifiers, and mobile carrier.
- App Usage: We gather data on your interactions with the App, including the pages or restaurants you view, features you use, and how long you spend within the app.
- Location Data: If you allow location access, we collect GPS-based location data to recommend nearby restaurants. You can disable location services at any time via your device settings.
Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance your user experience. For example, cookies help us remember your preferences, improve the App’s functionality, and deliver personalized restaurant recommendations.
We use the information we collect for the following purposes:
- To Provide the App’s Core Features: To recommend restaurants, process reservations and orders, and provide other services you request.
- To Improve the App: To understand user behavior, identify trends, and optimize the app for better performance and user experience.
- To Communicate with You: To send notifications about your account, bookings, promotions, new restaurant listings, or other relevant updates.
- To Process Payments: To process payment transactions securely through third-party payment processors like Apple Pay.
- To Ensure Legal Compliance: To comply with applicable laws, legal requests, and regulatory requirements.
We respect your privacy and will not sell or rent your personal information. However, we may share your data in the following scenarios:
- Service Providers: We may share your information with third-party service providers who help us run the App or provide other necessary services, such as hosting, payment processing, or customer support.
- Business Transactions: If Quadrine undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information in response to legal obligations, such as complying with a subpoena, court order, or regulatory request.
We employ industry-standard security measures to protect your personal information. This includes encryption, secure servers, and strict access control protocols. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
As a user, you have certain rights regarding your personal information:
- Access and Update Your Information: You can access and update your account details directly within the App or contact us to make changes.
- Opt-Out of Marketing Communications: You can opt out of promotional emails and notifications by following the unsubscribe instructions within the App or email.
- Location Services: You can turn off location tracking at any time through your device's settings, and we will no longer collect GPS data.
- Delete Your Data: If you wish to delete your account and personal information, you can contact us, and we will process your request in accordance with applicable law.
The App is not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal information from a child under 13, we will take immediate steps to delete such information.
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You can request the deletion of your data by contacting us, and we will take appropriate action.
We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of the page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
If you have any questions about this Privacy Policy or your personal data, or if you would like to exercise any of your privacy rights, please contact us at:
- Email: feedback@quadrine.com